Aftersales

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AFTERSALES

Norwest Plant understand the importance of a strong aftersales department in order to support our customers following their initial investment in one of our Doosan, Bobcat and Terex/Mecalac machines.

The Norwest Plant team is comprised of parts advisors with over 20 years experience and a team of manufacturer trained and approved plant engineers. We are proud to also have a dedicated service and warranty advisor to organise any repairs, making your experience with us as professional and easy as possible.

We offer after sales support for all our market leading products, includingDoosan, Bobcat and Terex/Mecalac.

SERVICE

With our network of highly qualified engineers that spans the entire country, you can be sure of Norwest Plant’s quick response to your service needs. Whether it’s a routine service or a breakdown that needs same day repair, we have the means to support your business anywhere at anytime.

PARTS

With our computerised stock management system and fully trained parts staff we have very accurate control of our stock inventory. By keeping a parts stock holding of over £150K we aim to have over 92% of orders readily available from stock. And with a choice of collection or many delivery methods available we can find the most cost effective method to suit your requirement.

BOBCAT PARTS

Norwest Plant stock an extensive range of genuine Bobcat parts, accessories and attachments.

We have a large parts store at our premises based in the North West with our dedicated aftermarket team on hand to answer any of your questions and supply you with the parts and service you require. We aim to keep your Bobcat mini excavators, telehandlers and skidsteers moving with delivery available across the UK and worldwide.

We have a stock of Bobcat engine and electrical parts, undercarriage parts and more, with access to fast delivery from the manufacturers themselves.

Norwest Plant are proud to be suppliers of 100% genuine Bobcat parts with access to the best available prices for you. With a service team of fully manufacturer trained engineers, you can rest assured you’re in safe hands.

DOOSAN PARTS

We ensure we provide the best Doosan parts and service to our customers. With our dedicated and manufacturer trained team of professionals and fully operational parts store based in Wigan in the UKs North West, we are able to offer our customers the back up they need for their Doosan excavators, wheel loaders and dump truck parts including engine and electrical, undercarriage and more.

MECALAC PARTS

Norwest Plant are the Terex/ Mecalac construction equipment and parts dealers for the North West and North Wales. We stock a large inventory of genuine Terex/ Mecalac parts for your excavators and dumpers from our own parts store in Wigan. We have the capacity to ship genuine Terex/ Mecalac, Doosan and Bobcat parts to all of the UK and worldwide.

We have a stock of genuine Terex/ Mecalac backhoe parts, roller and dumper parts including all undercarriage, engine and electrical parts and more.

Our fully trained service team have the manufacturer knowledge needed to ensure your machines are running at their best at all times, so you’re in safe hands.

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